With amazing plugins and exceptional support, we guarantee an unparalleled experience taking your success to new heights with every click and celebrating your satisfaction!🐛 Report Issue – Professional Feedback Plugin
Direct Communication with Users in One Click
A complete and secure solution for receiving bug reports, suggestions, and user feedback directly from any page on your website. Features file upload, multilingual captcha, and automatic email notifications to site administrators.
Why Most WordPress Sites Miss
Valuable User Feedback
Every day, hundreds of users visit your website, encounter issues, or have valuable suggestions – but lack a simple way to communicate with you. This silence costs you money, reputation, and growth opportunities.
Silent Users = Hidden Problems
Your users encounter broken links, missing images, form errors, or functionality bugs – but without an easy communication channel, they silently leave your site rather than reporting the issue.
💔 Result: Lost customers without ever knowing the real reason why.
Complex Contact Forms Kill Engagement
Traditional contact forms require users to navigate to a separate page, fill out lengthy forms, and wait for email delivery. This friction causes 80% of users to abandon the process before completion.
⏱️ Statistics: Only 20% of users complete lengthy contact forms.
Spam Overwhelms Your Inbox
Traditional forms without robust protection become spam magnets. Your inbox floods with promotional messages, and genuine user feedback gets lost in the noise.
🚫 Reality: Without captcha protection, up to 70% of submissions can be spam.
Introducing Report Issue Plugin
Report Issue is an intelligent, secure, and user-friendly solution that allows your visitors to submit reports with a single click – directly from the page where they encountered the issue.
How It Works
Floating Button
Beautiful button in corner
User Clicks
Popup opens instantly
Fill Form
Simple form with essentials
Auto Email
Sent to administrators
Professional Capabilities You Need
Every feature carefully designed to deliver exceptional user experience and maximum security.
Smart Multilingual Captcha System
A unique captcha system with 100 simple questions in both Persian and English that prevents spam without requiring Google reCAPTCHA or external services. Completely independent and self-hosted!
🌍 Automatic Language Detection
Questions display in Persian or English based on site language. Persian users see Persian questions, English users see English questions. Seamless localization.
🔄 Random Questions
Different question every time. Refresh button for new questions. 100 diverse questions ranging from simple math to general knowledge.
💡 Key Advantage: No external API needed, no Google account required, no extra fees. Completely independent and native solution.
Secure File Upload with Smart Restrictions
Users can attach screenshots or documentation files. Advanced security system prevents malicious file uploads and protects your server.
🔒 Multiple Security Layers:
- File type restriction: Only jpg, jpeg, png, gif, pdf, doc, docx allowed
- MIME type verification: Extension matches actual file content
- Size limit: Maximum 5 MB (admin configurable)
- Unique filenames: Prevents conflicts and overwrites
- Protected directory: Files stored in separate path with htaccess protection
- Auto cleanup: Files older than 7 days automatically deleted
Professional Automated Email System
Beautiful HTML-designed emails automatically sent to site administrators plus thank-you email to the user. Everything automated without your intervention.
📧 Admin Notifications
Includes all details: name, email, phone, subject, message text, page URL, exact date/time, and file attachment.
🎁 User Thank-You Email
After successful submission, a beautiful email is sent to the user confirming their message was received and will be reviewed soon.
📄 Continue to Part 2
Discover advanced features, professional admin panel, use cases, and the benefits of using this plugin in the next section.
Smart Logged-in User Detection
For authenticated users, the form automatically simplifies. Name, email, and phone number are pre-populated from their user profile – creating a friction-free experience.
✨ Optimized User Experience:
Guest Users:
Must enter name, email, and phone (configurable)
Registered Users:
Only subject and message needed – personal info pulled from account
Intelligent Rate Limiting Protection
Prevents abuse: Each IP address can only submit 3 reports per hour. This feature protects against spam attacks and flooding, ensuring legitimate reports get the attention they deserve.
🚨 Server Protection: Even if bots bypass captcha, they’re blocked after 3 requests per hour. Your server stays safe.
Comprehensive & Powerful Admin Panel
Complete professional settings for total control over display, functionality, and appearance. Everything accessible from one simple, user-friendly page.
🎛️ Available Settings:
📧 Email Settings
- Admin emails (multiple)
- Custom HTML email template
- User thank-you email
🎨 Appearance Settings
- Button color (Color Picker)
- Button position (left/right)
- Button text & tooltip
- Custom font (optional)
📋 Field Settings
- Show/hide each field
- Required/optional fields
- Phone field customization
- Subject field configuration
📎 File Settings
- Maximum file size (MB)
- Allowed file types
- Enable/disable uploads
🛡️ Security Settings
- Enable/disable multilingual captcha
- Enable/disable Google reCAPTCHA
- Rate limiting controls
📍 Display Conditions
- Show on all pages
- Exclude specific pages
- Only selected pages
- Exclude by post type
🎯 Why This Plugin Benefits Your Business
Tangible, real benefits your online business gains from implementing this plugin.
Increase User Feedback
By simplifying the reporting process, the number of feedback submissions increases 3-5x. Users report issues more readily with this friction-free system.
Faster Problem Resolution
Receiving reports instantly allows you to fix bugs and issues before they escalate into major problems. Better user experience = higher conversion rates.
Collect Fresh Ideas
Your users are an excellent source of improvement ideas. With this plugin, they can easily share suggestions and feature requests with you.
Build User Trust
Users feel heard and valued. Having a simple, transparent communication channel increases user trust and loyalty to your brand.
Reduce Spam
The multilingual captcha system and rate limiting prevent spam flooding. You only receive genuine user messages, not advertisements.
Fast & Lightweight
Built with optimized code. No site slowdown, no conflicts with other plugins. Resources load only when users click the button.
💼 Perfect For Every Business Type
This plugin is designed for various online businesses and can meet diverse needs.
Online Stores (WooCommerce)
For eCommerce sites wanting to quickly receive reports about product issues, orders, or the checkout process.
✅ Example: User sees issue on product page → Reports immediately → You fix it fast
News Sites & Blogs
Citizen journalists can submit news or information. Readers can report spelling or content errors.
✅ Example: Reader spots typo → Reports it → You edit content
Educational Sites & Courses
Students can report technical issues, broken links, or content errors. Also receive questions and suggestions.
✅ Example: Student can’t play video → Reports it → You fix the issue
Corporate & Service Websites
Customers can submit questions, requests, or issues without complexity. Increases customer satisfaction and response speed.
✅ Example: Customer has request → Reports quickly → Support team responds fast
Built with Professional Standards
High Security
- Nonce verification in all AJAX
- Input sanitization
- Output escaping
- MIME type restrictions
- Rate limiting
Optimized Performance
- Clean, standard code
- Conditional resource loading
- No theme conflicts
- Cache compatible
- Minimal file sizes
Full Compatibility
- WordPress 5.0+
- PHP 7.4+
- All themes compatible
- Multisite compatible
- Complete RTL support
Better Communication = Greater Success
The Report Issue plugin enables direct communication with your users, faster problem resolution, and delivery of superior user experiences.
What You Get:
Complete ready plugin
Multilingual captcha
Maximum security
Full customization
Easy & fast setup
SEO optimized
A Simple Solution for an Important Problem
Effective User Communication is the Key to Your Online Success
